And the odds of a problem increase as usage goes up.
(HBO Now offers the same programming as HBO Go, but doesn’t require a pay-TV subscription HBO Go’s help pages provide similar, but less extensive, answers about buffering issues.)Įxecutives are hopeful that they’ll have better luck with HBO Now, in large part because they’re using MLB Advanced Media, the company that handles streaming for pro baseball, as well ESPN, Turner Networks and several other video companies, to do the heavy lifting.īut as HBO’s pre-written answer indicates, the company realizes that it can’t promise a flawless stream every time. Last year, HBO had a couple high-profile outages with HBO Go, the streaming service it provides to people who get traditional pay-TV subscriptions. Sometimes you’re gonna have problems when you want to watch something.
If you don’t see its logo or icon, select it from the drop-down menu under All.
It’s at the top-right corner of the page.1 X Research sourceStep 3, Select your TV provider. If you want to activate HBO Go for an external device like a smart TV, TiVo, or Roku, see this method.Step 2, Click Sign In. If you have consistent problems with particular HBO Now videos, please contact HBO’s customer support.” If you subscribe to HBO Go through your TV provider, you can use this method to start watching shows and movies on your computer. Contact your broadband provider if you continue to experience frequent issues at certain times of day.
Some times of day and days of the week are more popular than others for watching video on HBO Now and other streaming video services. “If you notice consistently different playback performance at different times of day, it may be a sign of the usage patterns of other people connected to your broadband provider or to HBO Now. The video player may need to buffer data if your connection speed is interrupted or dramatically slowed, even momentarily. HBO Now requires a reliable, high-speed Internet connection (3 Mbps or faster) while streaming video.
Here’s the full response: “Frequent buffering is usually a sign of insufficient download speed from your broadband connection.
While HBO Max contains all of that PLUS new, original content from HBO, Warner Bros, DC Comics, and more.
HBO is a stand-alone streaming service that gives you unlimited access to all of HBO’s original series ( every season, every episode) and their hit movies, documentaries, sports, and exclusive comedy specials.